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How we handle the personal data you leave with us.
This English text is a translation provided for convenience. In the event of any discrepancy, the Russian version prevails.
Effective date: 12 January 2025
This Privacy Policy has been prepared in accordance with the Law of the Republic of Uzbekistan “On Personal Data” of 02.07.2019 and applies to all information that Silk Road Destinations may obtain about the User while the User uses the website located at the domain name https://silkroaddestinations.com/ and its subdomains.
1.1. The following terms are used in this Privacy Policy:
1.1.1. “Administrator of Silk Road Destinations” — C.A.T.I.A. LLC, a legal entity established in accordance with the legislation of the Republic of Uzbekistan.
1.1.2. “Site Administration of https://silkroaddestinations.com/ (hereinafter — the Site Administration)” — employees of the Administrator authorised to manage the Site (sites), acting on behalf of the Administrator, who organise and/or carry out the processing of personal data, and also determine the purposes of processing personal data, the scope of personal data to be processed, and the actions (operations) performed with personal data. Hereinafter, the standalone term “Administration” includes the concept of “Administrator”.
1.1.3. “Personal data of the user” — any information relating directly or indirectly to a specified or identifiable natural or legal person (data subject) or making it possible to identify them.
1.1.4. “Processing of Personal data” — any action (operation) or set of actions (operations) performed with or without the use of automation tools on the User’s Personal data obtained through the site, including collection, recording, storage, refinement (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalisation, blocking, deletion and destruction of Personal data.
1.1.5. “Confidentiality of Personal data” — a requirement, mandatory for the Administration to observe, not to distribute or disclose the User’s Personal data to third parties without consent or another lawful ground.
1.1.6. “User of the Site (hereinafter — the User)” — a person who has access to the Site (sites) via the Internet and uses the Site.
1.1.7. “Cookies” — files containing a small fragment of data (a text file) sent by a website and stored on the user’s computer. They are used when viewing a web page.
1.1.8. “IP address” — a unique network address of a node in a computer network built on the IP protocol.
2.1. Use of the Site (sites), including by filling in the feedback form, means the Site User’s consent to this Privacy Policy and to the terms of processing of their Personal data.
2.2. If the User does not agree with the terms of this Policy, the User must stop using the Site.
2.3. This Policy applies only to the Site. The Administration does not control and is not responsible for third-party sites which the User may follow via links available on the Site.
2.4. The Administration does not verify the accuracy of the Personal data provided by the Site User.
2.5. The current legislation of the Republic of Uzbekistan applies to the relations between the User and the Administration connected with the processing of Personal data.
3.1. This Privacy Policy establishes the obligations of the Site Administration to keep confidential and to protect the confidentiality of Personal data that the User provides at the Administration’s request when registering on the Site, filling in the feedback form or performing any other action on the Site.
3.2. The Personal data permitted for processing under this Privacy Policy is provided by the User by filling in the registration form on the Site and includes the following information:
3.2.1. the User’s surname, first name and patronymic;
3.2.2. the User’s contact telephone number;
3.2.3. email address (e-mail);
3.2.4. the person (company) on whose behalf the User acts on the Site. In various sections of the Site the User may provide other Personal information, thereby agreeing that the processing of this Personal information will be carried out on the terms set out in this Policy. If the User believes that any of their Personal data held by the Administration is incorrect or incomplete, the User may log in to their account and correct the Personal data themselves.
3.3. The Site Administration protects the data automatically transmitted when visiting the pages of the Site, including the following information:
3.3.1. IP address;
3.3.2. information from cookies;
3.3.3. information about the browser and its identifier;
3.3.4. time of access to the pages of the Site (sites);
3.3.5. the referrer (address of the previous page).
3.4. Any other information not specified above (browsers and operating systems used, etc.) is subject to secure storage and non-distribution, except in the cases provided for in clauses 5.2 and 5.3 of this Privacy Policy.
4.1. The Administration may use the User’s Personal data for the purposes of:
4.1.1. identifying the User registered on the Site (sites) in order to complete the feedback form or an Application and/or to conclude a Contract by remote means with C.A.T.I.A. LLC;
4.1.2. providing the User with access to the personalised resources of the Site;
4.1.3. establishing feedback with the User, including sending notices and requests regarding the use of the Site and the provision of services, and processing applications from the User;
4.1.4. notifying the Site User of the status of an Application;
4.1.5. processing and receiving payments, confirming tax or tax benefits, and disputing a payment;
4.1.6. providing the User, with their consent, with product updates, special offers, price information, e-mail, SMS and WhatsApp mailings and other information;
4.1.7. carrying out advertising activities with the User’s consent.
5.1. The processing of the User’s Personal data is carried out without any time limit, by any lawful means, including in personal-data information systems with or without the use of automation tools.
5.2. The User agrees that the Site Administration has the right to transfer their data to third parties, in particular courier services, postal organisations and telecommunications operators, solely in order to fulfil the User’s order placed on the site.
5.3. The User’s Personal data may be transferred to the authorised public authorities of the Republic of Uzbekistan on the grounds and in the manner established by the legislation of the Republic of Uzbekistan.
5.4. The Site Administration takes the necessary organisational and technical measures to protect the User’s information from unlawful or accidental access, copying, distribution and other unlawful actions of third parties.
5.5. The Site Administration, together with the User, takes all necessary measures to prevent losses or other adverse consequences caused by the loss or disclosure of the User’s data.
6.1. The User is obliged to:
6.1.1. provide the personal-data information necessary to use the Site (sites);
6.1.2. update and supplement the personal-data information provided in the event that this information changes.
6.2. The Site Administration is obliged to:
6.2.1. use the information received solely for the purposes specified in clause 4 of this Privacy Policy;
6.2.2. keep the confidential information secret, not disclose it without the User’s prior written permission, and not sell, exchange, publish or otherwise disclose the User’s transferred Personal data, except as provided in clauses 5.2 and 5.3 of this Policy;
6.2.3. take precautions to protect the confidentiality of the User’s Personal data in accordance with the procedure normally used to protect this kind of information;
6.2.4. block the Personal data relating to the relevant User from the moment of a request from the User or their legal representative or the authorised body for the protection of the rights of personal-data subjects, for the period of verification, in the event that inaccurate Personal data or unlawful actions are detected.
7.1. The Administration that has failed to fulfil its obligations bears liability for the unlawful use of the User’s Personal data in accordance with the current legislation of the Republic of Uzbekistan, except in the cases provided for in clauses 5.2, 5.3 and 7.2 of this Policy.
7.2. The Administration is not liable for the accuracy of the Personal data provided by the User, nor in cases where the User’s Personal data has changed but the User has not informed the Administration of those changes, including where they have not updated the Personal data on the Site (sites).
7.3. The Site Administration is not liable if the Personal data became public before its loss or disclosure.
7.4. The Site Administration is not liable if the Personal data was received from a third party before the moment it was received by the Site Administration.
7.5. The Site Administration is not liable if the confidential information was disclosed with the User’s consent.
7.6. The Administration is not liable for the processing of the User’s publicly available Personal data.
7.7. The User agrees that any content/information posted on the Site (sites) is the object of the exclusive rights of the Administration or of other Users, partners or advertisers.
7.8. The User may not sell, copy or create derivative works based on the information (in whole or in part) posted on the Site, except where such actions have been permitted in writing by the Site Administration through a separate agreement.
7.9. With respect to text materials (articles and publications freely and publicly available on the Site https://silkroaddestinations.com/), their distribution is permitted provided that a link to the Site is given.
8.1. Before applying to a court with a claim over disputes arising from the relations between the User of the Site https://silkroaddestinations.com/ and the Site Administration, it is mandatory to submit a claim (a written proposal for the voluntary settlement of the dispute).
8.2. The recipient of the claim, within 30 calendar days from the date of receipt of the claim, notifies the claimant in writing of the results of the consideration of the claim.
8.3. If no agreement is reached, the dispute will be referred to a judicial body in accordance with the legislation of the Republic of Uzbekistan.
8.4. The current legislation of the Republic of Uzbekistan applies to this Privacy Policy and to the relations between the User and the Site Administration.
9.1. The Site Administration has the right to make changes to this Privacy Policy without the User’s consent.
9.2. The new Privacy Policy takes effect from the moment it is posted on the Site, unless otherwise provided by the new version of the Privacy Policy.
9.3. Any suggestions or questions regarding this Privacy Policy should be sent using the contacts posted on the page at https://silkroaddestinations.com/.
9.4. In everything not provided for by this Privacy Policy, the parties are governed by the current legislation of the Republic of Uzbekistan.